Your business deserves the best when ordering quality products and receiving service. Whether you’ve just started working with a hat wholesaler or have been ordering from the same supplier for years, you should reevaluate the service you receive and whether your supplier meets your needs. Here are four signs you might need a new hat wholesaler to meet your business’s needs in the future.

Unreliable Current Wholesaler

One of the first and most noticeable signs you might need a new hat wholesaler is that your current supplier has started becoming unreliable. Everyone occasionally makes mistakes with orders. But if you’re constantly receiving orders with mistakes, you may want to consider a new service. Always cross-reference your order quantity with the products and inventory you ordered to ensure that everything is accurate when you receive it.

Bad Customer Service

Any company worth its salt should prioritize its customer service department to offer a quality ordering experience for its customers. If your current wholesale company doesn’t deliver a positive customer experience, you may want to consider looking elsewhere. Your wholesaler should make you feel valued and appreciated for ordering with them, especially when you make multiple orders and stay loyal to the company.

Bad Ratings and Reviews

You should always peruse a company’s customer reviews and testimonials before ordering with them. However, keep an eye on its testimonials throughout your business journey with it. If you notice ratings starting to dip, especially around the same time you notice unreliability, this could be a sign that the company isn’t prioritizing its customers.

Limited Selection

Finally, if you’re simply looking for a broader selection of hats and products for bulk ordering, you might outgrow your current wholesaler. Your current wholesaler may not offer the number of hat varieties you’re hoping for. If so, you might have better luck switching to a new supplier rather than spreading yourself between multiple orders.

Now you know these four signs you might need a new hat wholesaler. Have you realized it’s time to look for a new service yourself? If you're looking for top-quality customer service, selection, customer testimonials, and more, you can find all these qualities here at KBETHOS. We offer a wide range of hats in bulk and the highest quality orders and customer service for our clients. Browse our selection online or contact us today.